Legal notice

Contact Information

Email: royal.group.lux@gmail.com
Website: www.superpromo.lu

Director / Responsible Person

Name: E.H.L. Barros
Title: Director / Owner

Intellectual Property

All content on this website (texts, images, logos, graphics, product descriptions, layout) is the exclusive property of Royal Group Luxembourg, unless otherwise stated.
Any reproduction, distribution, modification, or use without prior written consent is strictly prohibited.

Liability Disclaimer

Royal Group Luxembourg strives to ensure that the information provided on this website is accurate and up to date. However, we do not guarantee the completeness, accuracy, or reliability of the content.
We shall not be held liable for any direct or indirect damage resulting from the use of this website.

External Links

This website may contain links to third-party websites. Royal Group Luxembourg has no control over the content of these sites and accepts no responsibility for them.

Applicable Law & Jurisdiction

This website and its legal notices are governed by Luxembourg law.
Any disputes shall fall under the exclusive jurisdiction of the courts of Luxembourg.

Consumer Dispute Resolution (EU)

In accordance with EU Regulation No. 524/2013, consumers may use the European Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr

Legal Notice (Mentions Légales)

Company Information Super Promo [Your registered address in Luxembourg] [Postal code, City, Luxembourg]

Contact Email: [your contact email] Phone: [your phone number]

Business Registration Registre de Commerce et des Sociétés (RCS) Luxembourg Registration number: [your RCS number]

VAT Number LU[your VAT number]

Website Publisher This website is published by Super Promo. Hosting provider: Shopify Inc., 151 O'Connor Street, Ground floor, Ottawa, Ontario, K2P 2L8, Canada.

Refund Policy

At Super Promo, we want you to be completely satisfied with your purchase.

Right of Withdrawal In accordance with EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason. To exercise this right, contact us at [your contact email] before the 14-day period expires.

Return Conditions Items must be returned unused, in their original packaging, and in the same condition as received. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 14 days to your original payment method.

Exceptions The right of withdrawal does not apply to perishable goods, custom-made items, or sealed goods that have been opened for hygiene reasons.

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